Polityka zwrotu kosztów

At All About Costumes, we understand that sometimes plans change. Here's everything you need to know about our refund policy:

1. Cancellation Policy: If you need to cancel your order, we kindly request that you notify us at least 14 working days prior to the scheduled collection or delivery date. This allows us to adjust our inventory and make arrangements accordingly.

2. Refund Eligibility: Refunds for cancelled orders are applicable only if the cancellation notice is received within the specified timeframe mentioned above. Unfortunately, orders cancelled within 14 days of the event will not be eligible for a refund.

3. Cancellation Notice: To initiate a cancellation, please contact us through the appropriate channels provided on our website or via email. We will confirm the cancellation and process the refund accordingly.

4. Cooperation Appreciated: We sincerely appreciate your understanding and cooperation in adhering to our cancellation policy. By providing us with timely notice, you help us manage our inventory and resources efficiently, ensuring a smooth experience for all our customers.

5. Contact Us: If you have any questions or concerns regarding our return and refund policy, please don't hesitate to reach out to us. Our customer service team is here to assist you and address any inquiries you may have.

Thank you for choosing All About Costumes. We value your business and strive to provide you with the best possible service.